Question 1

What is infrared thermography?

Accepted Answer

Infrared thermography is a non-contact diagnostic technique that measures and visualises temperature differences across the surface of an object. A thermal imaging camera captures infrared radiation and converts it into a thermogram used to identify hidden faults such as loose electrical terminations, phase imbalance, failing mechanical components, moisture ingress, and insulation breakdown.

Question 2

Can the inspection be performed without any service interruptions?

Accepted Answer

Yes. Infrared thermographic inspections are carried out without service interruptions. Systems remain fully energised and operating under normal load during the survey, ensuring thermal signatures reflect true operating conditions.

Question 3

What kind of report can I expect after the inspection?

Accepted Answer

You receive a professionally structured, insurance-compliant report including an executive summary, annotated thermal and visual image pairs, delta-T values, P1-P4 severity classification for each finding, and prioritised corrective actions. Reports are issued within 24 hours of survey.

Question 4

Why do insurance companies ask for an infrared inspection?

Accepted Answer

Insurers require thermographic inspections because electrical faults are a leading cause of industrial fires. Thermal imaging detects overheating breakers, loose terminations, and deteriorated switchgear before they cause fires. Reports provide documented, timestamped evidence of system condition for underwriting and renewals.

Question 5

Why does a new building still need an infrared survey?

Accepted Answer

Even in a new facility, thermography verifies installation quality, detects under-torqued lugs, incorrect crimping, and manufacturing variances that pass commissioning but fail under load. It also establishes a baseline thermal signature for future trend analysis.

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